I was in a bit of a bind after I was sold a condo that had significant water damage that was not disclosed to me during the sale and not caught by my home inspector. I called another well-known water restoration company, but they could not fit me in for a week; the morning of my appointment, they texted me (not even a phone call) and said they needed to push my appointment because they were backed up from the weekend. I was obviously upset, as I had already waited a week, so my realtor referred me to CWFR. The project manager was at my condo within 90 minutes, did a thorough investigation, then sat with me for almost 30 minutes to go through everything in the contract with me. The quote was FAR less than the other company provided me, CWFR offered financing with 0% interest for 12 months and the crew was at my condo completing the remediation the next day. I have had a lot of bad experiences over the past few weeks as the seller of my condo lied about many things, but working with CWFR and their wonderful, responsive team really put my mind at ease. Thank you to everyone who provided me with support; I will certainly be referring you to my friends and family.
15:23 23 Sep 21
Matt Skoog was amazing. He was very professional and understood our needs and worked to ensure that all of our mold was treated. Service was immediate and attic looks great. He also assisted to ensure that we were not overcharged for services. Would recommend this company.
16:15 21 Sep 21
Great team to work with, very responsive and available almost immediately to assist with some water damage in my house.
13:45 20 Sep 21
Dave was extremely responsive answering all my questions, and put together a thorough diagnostic before his crew helped me clean-up damage caused by a pipe leak. They were professional, timely, and were very considerate throughout the process. I highly recommend CWF Restoration.
02:51 18 Sep 21
Excellent at their jobs, from Beckey to Nate and the two individuals who did the actual clean up.Nate was very responsive to our needs and took the time to explain things.
17:12 16 Sep 21
Matt was our project manager we worked with and was great! Really appreciated all of their help with getting our water damage fixed!
Jacob Van H.
02:06 16 Sep 21
Jordan and the Mitigation team were very good.• They tolerated many questions and we made good decisions together.Sal and the Restoration workers were excellent.• The job was done to spec, quickly and with skill.• They cleaned up nicely.• I worried that our granite countertops would crack during removal. They said it if did, they have a granite guy who can repair or help facilitate a replacement (at our expense). But they were skilled enough that it didn't break. A huge relief!• The Project Manager will find replacement materials. I handed them a detailed list, but he would have done it.Here's what I don't like:• Estimate is not itemized. it reads, “1 ea. @ 350 Sq Ft,” and so on; then there's one total price.• They needed more $ for the flooring and asked me to sign a change order to purchase it. Also not itemized, just “Flooring @ $xx.”• They purchased more than needed and told me to return it for a store credit. I called the main office and they did return the extra materials and issued me a credit.Still, they seem to be the best around. We shopped two other companies. They're a big, well-resourced and organized outfit. They care about their reputation and asked if there was anything else they could have done better. I'm glad I picked them.Advice:• Understand that counters need to be removed if floors are replaced. There is no guarantee (with anyone) that it won’t be damaged, and you’ll have to shop, pay and wait for a replacement. Nobody mentions that part.• If you want to know what the materials estimate is based on, ask or if you acquire any materials yourself, have it removed from the estimate. But understand that material is just a portion of their operating costs.• If asked to authorize extra charges, buy it yourself and have your own receipt to return extras and get your money back.
21:17 14 Sep 21
Matt came by today to review some mold damage we have from a leaking toilet; he was thorough, friendly and informative. He came out super quickly and scheduled me a crew for the same day to do mitigation work. I'm grateful to Matt for helping me during this really challenging time after becoming a new homeowner!
Responded very promptly, worked to keep my costs down, and were very friendly and informative while they were here, will definitely be using them for restoration services after they've done the mold/water damage cleanup!
19:22 13 Sep 21
Matt Skoog was very friendly and informative and the guys who have came to work here have all been professional and informative as well. I would definitely recommend this company.
11:10 10 Sep 21
Jordan and the Mitigation team were very good.* They tolerated many questions and we made good decisions together.Sal and the Restoration workers were...
Matt Skoog is very empathetic, relatable and professional. My only concern is that I waited 3 days after my water/sewage incident to call CFAWR!! Wish I would have called immediately. Don’t hesitate to have Matt assess the damage and recommend a course of cleanup/ restoration, especially if your wood floors have been affected by water/sewage overflow. Time is of the essence!
23:23 09 Sep 21
I found everyone at Chicago Water and Fire Restoration to be very responsive and able to answer all of our questions. I would easily recommend their work!
14:40 09 Sep 21
Water heater leaked and caused damage to basement floor. Matt was on time and very professional. Answered all of my questions during this time of difficulty and stress.
00:14 08 Sep 21
How CWF Houston Provides Better Value
CWF Restoration is honored to be the top emergency restoration company in the area. Here’s how we stack up against the competition.
Free Onsite Estimates 24/7
Phones Answered Live 24/7
No Minimum Charge
No Upfront Payment
30-60 Minute Response
Price Match Guarantee
Unconditional Lifetime Warranty
100% Satisfaction Guarantee Policy
$500 Minimum Charge
Deductible or Full Payment Upfront
2 Hour Response time
No Price Guarantee
1 Year Warranty
No Guarantee Offered
We are firm believers in investing in our own business to help our customers. A good example of that is our investment in Matterport 3D loss scanning technology. By taking a 3D scan of your loss, your insurance provider rarely needs to set foot in your home.
These scans create exact, detailed measurements as well as full 360-degree views of your loss, which is essential to minimizing costs, extra visits, and downtime before getting put back to normal. In addition, our management team views each loss for quality control purposes.
As of 2020, we are the 2nd largest user of Matterport technology in the country.
CWF Restoration specializes in providing prompt property damage repair for both residential & commercial customers in the Houston area, serving over 4000 customers per year and growing! Give us a call today.
Our business has grown from two men in a garage in 2012 to now over 160 employees, with over 100 vehicles in use daily restoring homes and businesses within two hours of our headquarters in Houston.
We are a family owned business and take pride in caring for both our customers and employees. For us, it remains one of our greatest contributions to society (we feel at least) and we take it very seriously. If there is ever anything we can do to help with your loss, we truly do appreciate the opportunity to earn your business.
We’re Faster to Any Size Water or Fire Disaster
CWF Restoration is dedicated to responding immediately when you need help with a water or fire damage event. A fast response reduces both time and cost in returning your home or business to normal.
We’re Highly Trained Water Damage Specialists
We specialize in water and fire damage restoration. CWF Restoration has extensive training and equipment to get your property back to pre-loss condition. Our technicians receive extensive training. Certifications include:
Water Damage Restoration Technician
Applied Structural Drying Technician
Fire & Smoke Restoration Technician
Biohazard Restoration Technician
Odor Control Technician
We Use Advanced Equipment & Techniques
Our advanced equipment helps detect hidden moisture, removes the water quickly and allows your home to be thoroughly clean and dry when the job is finished. We finish the job with sanitizing and deodorization, leaving your home both clean and safe.
Fill out the following form and a member of our team will be in touch to confirm your free estimate appointment:
A complete consultation of the area that needs remediation
A comprehensive estimate that includes everything that needs to be completed and advice on what the next steps should be.
The best prices in the Houston, Dallas, and Austin areas