I was impressed with each worker's dedication to getting the work done. The project manager Anthony Brown went out of his way to help me understand the process. Overall the staff was courteous, polite and knowledgeable.
17:02 18 Jan 22
Look, no one wants to deal with the aftermath of a broken pipe (or two in my case) but CW&F was immensely helpful in quickly and efficiently managing the assessment of the water damage, demo of damaged portions of my walls/ceiling/floor, and drying everything else out over the next week. CW&F was able to come by a few hours after we contacted them and was able to demo all of the soaking wet drywall the same day and set up drying equipment. Everyone I dealt with was extremely professional, courteous, and all of the employees who came by over the following week to check on moisture levels and pick up drying equipment were on time and very respectful of the non-water damaged portions of my house. I truly hope I don't have a water damage situation where I need to use CW&F again, but if I do, I wouldn't hesitate to call them right away.
22:46 16 Jan 22
A bad day with a pipe burst and a water filled basement. In a time where it seems nobody cares and customer service no longer exists...My horrible start...
The crew was very professional, they arrived when they said , they were friendly and respectful regarding my loss. The project manager Anthony Brown was awesome, he was there every step of the way making sure everything was taken care of and being taken care of. He was in contact with the police department, home association, public works department. I must say he definitely went over and beyond his duties. It was a pleasure to have him working on my home at my time of financial and personal property loss. He deserves a raise. Thank you for your hard work .
16:03 11 Jan 22
Extremely professional and quick to respond. When my basement flooded unexpectedly, they were at my house the very same day. Within hours, the soaked carpet...
“I’ve worked with many Restoration Companies, but Chicago Water fire Restoration from Elmhurst was one of the best. Victor G and Mike H consistently gave 100% of themselves to our team and was critical in ensuring the completion of our projects by the deadline. Victor G and Mike H was always reliable and professional, and at stressful times they were a positive influence on all of us. Overall, Victor G and Mike H was a pleasure to work with and I have no qualms recommending them to anybody looking for an excellent restoration project
Anthony at CWFR was extremely professional. He answered all of our questions and explained the process in a manner we could understand. The workers who performed the restoration were very clean and respectful of our homes.
14:37 10 Jan 22
We had a roof leak that damaged the ceiling in our master bedroom. They came out same morning to diagnose the situation and stayed connected to us throughout the process. Everyone we dealt with has been professional, on-time, and respectful of property. Highly recommend them
15:12 06 Jan 22
Very prompt and very professional and had everything cleaned up the same day they were called and worked with my insurance company. I highly recommend them.
15:21 05 Jan 22
The team was professional and cleaned up our ceiling after a toilet leaked into our basement ceiling. They came out assessed the issue and returned in a hour to complete the work. I would recommend.
23:49 03 Jan 22
Very specific on clean up requirements , quote about half of Servpro ! Showed up on time and well equipped crew cleaned and disinfected basement floor ! Great Job !
19:25 31 Dec 21
The repair was my neighbors' responsibility, so I don't know what it cost, but they did a good job. They were respectful of my property (e.g., kept materials off of carpet, replaced insulation they had had to remove, made sure to repaint where needed) and the finished product looks good. Workers were friendly and masked (as I required). They took the time it needed to do the job properly, which I think was better than rushing it in this case. I have dogs, and they were okay with the dogs as well.
15:46 31 Dec 21
we had a water leak third level twonhouse through the ceiling onto the second level dining area during Sunday of Christmas. Responsive, and helped us mitigated further damage. Took ownership of helping us through the repair and insurance process. outstanding!
15:21 31 Dec 21
We had a water leak from bathroom that impacted two lower levels. Javier and his team were quick to respond to mitigate water damage for us. (This was going on just before and during Christmas, so him making himself available for any questions and making sure we understood everything that was happening with the team’s work was so appreciated.) Even with a challenging experience due to mitigation involving removing a built in refrigerator in our home, where a repair needs to be made, I was assured and feel comfortable that the restoration team will handle/fix it. So far we feel like this company is making a very unfortunate situation for us as easy to handle as possible. I look forward to working with the restoration team.
Carrie Ann L.
01:15 30 Dec 21
How CWF Houston Provides Better Value
CWF Restoration is honored to be the top emergency restoration company in the area. Here’s how we stack up against the competition.
Free Onsite Estimates 24/7
Phones Answered Live 24/7
No Minimum Charge
No Upfront Payment
30-60 Minute Response
Price Match Guarantee
Unconditional Lifetime Warranty
100% Satisfaction Guarantee Policy
$500 Minimum Charge
Deductible or Full Payment Upfront
2 Hour Response time
No Price Guarantee
1 Year Warranty
No Guarantee Offered
We are firm believers in investing in our own business to help our customers. A good example of that is our investment in Matterport 3D loss scanning technology. By taking a 3D scan of your loss, your insurance provider rarely needs to set foot in your home.
These scans create exact, detailed measurements as well as full 360-degree views of your loss, which is essential to minimizing costs, extra visits, and downtime before getting put back to normal. In addition, our management team views each loss for quality control purposes.
As of 2020, we are the 2nd largest user of Matterport technology in the country.
CWF Restoration specializes in providing prompt property damage repair for both residential & commercial customers in the Houston area, serving over 4000 customers per year and growing! Give us a call today.
Our business has grown from two men in a garage in 2012 to now over 160 employees, with over 100 vehicles in use daily restoring homes and businesses within two hours of our headquarters in Houston.
We are a family owned business and take pride in caring for both our customers and employees. For us, it remains one of our greatest contributions to society (we feel at least) and we take it very seriously. If there is ever anything we can do to help with your loss, we truly do appreciate the opportunity to earn your business.
We’re Faster to Any Size Water or Fire Disaster
CWF Restoration is dedicated to responding immediately when you need help with a water or fire damage event. A fast response reduces both time and cost in returning your home or business to normal.
We’re Highly Trained Water Damage Specialists
We specialize in water and fire damage restoration. CWF Restoration has extensive training and equipment to get your property back to pre-loss condition. Our technicians receive extensive training. Certifications include:
Water Damage Restoration Technician
Applied Structural Drying Technician
Fire & Smoke Restoration Technician
Biohazard Restoration Technician
Odor Control Technician
We Use Advanced Equipment & Techniques
Our advanced equipment helps detect hidden moisture, removes the water quickly and allows your home to be thoroughly clean and dry when the job is finished. We finish the job with sanitizing and deodorization, leaving your home both clean and safe.
Fill out the following form and a member of our team will be in touch to confirm your free estimate appointment:
A complete consultation of the area that needs remediation
A comprehensive estimate that includes everything that needs to be completed and advice on what the next steps should be.
The best prices in the Houston, Dallas, and Austin areas