The whole process was seamless and proceeded quickly to ensure no contamination developed to any further degree. The workers were efficient and professional, and they worked very conscientiously. Their project manager, Arnaldo, was excellent and beyond helpful and always available.
20:12 25 Jul 21
Professional and knowledgeable staff that do a great job of explaining the process.
I really want to say that this was the best choice I made in picking a mitigation company. I had no idea they also reconstruct as well. Everyone I worked with was very professional and responsive. Literally never got irritated with anyone except for myself at times being confused on what is what lol. These people are literally soooo good at what they do. Mitigation was through and quick making sure they located moisture and mold and sewage from a toilet leak from may neighbor above me. The project manager, Greg Zon was so kind, patient, quick to respond, had all the answers, and super professional. At the end of a 2-3 month process it only took them 7ish days to reconstruct my place. I am so happy with how this turned out. Thank you to everyone on the team who assisted in bringing my home back to me !!
00:11 24 Jul 21
Chicago Water & Fire Restoration was our first choice to respond to a big leak in our bathroom. They responded very quickly and were so knowledgeable. They did a great job with the water remediation and make our ceiling look just like it had before the water leak. Thank you CW&FR. We appreciate it.
00:30 21 Jul 21
First call is always to Chicago Water & Fire. Matt S. was extraordinarily helpful. Highly recommend for water damage.
00:09 19 Jul 21
I called Chicago Water & Fire Restoration in April when I observed water damage on the ceiling from the unit upstairs. They responded promptly and were able to get a project manager (Dave) there that day to check the extent of the moisture, provide an estimate, and schedule mitigation. The team was prompt in showing up within their scheduled time, removing the damaged material, and setting up the drying equipment.The space was cramped, though, and the way the equipment was installed prevented access to the affected room. Plumbers had a difficult time getting in to diagnose the leak, and even the team that came later to remove the equipment was unable to do so - they had to get the original installer back out to get it out. Removed 1 star for the additional complication here.I'm confident this would be corrected for the future based on the discussion the team had.Overall, I was pleased with this experience and would use them again.
18:32 17 Jul 21
They did a great job.
17:34 13 Jul 21
Chicago Water and Fire Restoration came to our house on July 10 at the recommendation of our plumber. Our master bathroom toilet was found to be leaking and some sewage was causing damage to our walls and flooring. They arrived in 90 minutes which was a great response time for a Saturday. Nathan Gomez was our Project Manager and he was respectful, made sure we understood the process and overall extremely helpful during a very stressful situation. We would absolutely recommend Chicago Water and Fire Restoration!
21:24 11 Jul 21
Dave came out to do an estimate. He was on time and extremely professional. We look forward to working with them!
23:24 08 Jul 21
The have been very responsive to all of our needs.. They have been courteous and professional at all time. The machines are here now and will be picked up in a few days. We then have the painting and patching to do.
The crew was knowledgeable, on time, friendly, and very efficient
15:03 03 Jul 21
Chicago Water & Fire is awesome. They're super responsive and so detail oriented. Matt inspected the ceiling on a Friday, and they had a crew come in on a Monday to start tearing out the ceiling and installing the dehumidifier and fan to dry things out and ensure there was no mold growth due to a water leak from the unit above us. They were super professional, so quick and so tidy. Very impressed!
17:42 01 Jul 21
We called CWF Restoration as a second opinion on a sewer backup that occurred after a plumbing accident. Best decision ever. Dave was extremely helpful and informative. He took his time to evaluate the problem and determined that only mitigation and clean up was required.Other proposals from other companies included much more expensive and time consuming reconstruction . The CWF lifetime water mitigation warranty gave my husband and I the peace of mind that Dave was confident that only the work that was actually required was being completed.
02:46 01 Jul 21
After returning from vacation discovered 8 inches throughout my entire semifinished basement! Was given the number for Chicago Water & Fire Restoration by plumber. They came out following day! Took time to explain what they needed to do prior to giving an estimate!! Estimate seemed fair and reasonable.Very professional and did not minimize any of my concerns! Thank You Dave & Allen!!
14:20 30 Jun 21
It is a blessing to meet kind people during challenging times. We got flooded after a heavy storm. Dave was very receptive and professional, he didn’t hesitate to take all the necessary time to explain us everything even if it was 10 pm. The team impressed us with how quickly and clean they did their job. We will definitely recommend your company to the people we know in case someone will be in need of a professional team that will do a great job.
13:45 30 Jun 21
How CWF Houston Provides Better Value
CWF Restoration is honored to be the top emergency restoration company in the area. Here’s how we stack up against the competition.
Free Onsite Estimates 24/7
Phones Answered Live 24/7
No Minimum Charge
No Upfront Payment
30-60 Minute Response
Price Match Guarantee
Unconditional Lifetime Warranty
100% Satisfaction Guarantee Policy
$500 Minimum Charge
Deductible or Full Payment Upfront
2 Hour Response time
No Price Guarantee
1 Year Warranty
No Guarantee Offered
We are firm believers in investing in our own business to help our customers. A good example of that is our investment in Matterport 3D loss scanning technology. By taking a 3D scan of your loss, your insurance provider rarely needs to set foot in your home.
These scans create exact, detailed measurements as well as full 360-degree views of your loss, which is essential to minimizing costs, extra visits, and downtime before getting put back to normal. In addition, our management team views each loss for quality control purposes.
As of 2020, we are the 2nd largest user of Matterport technology in the country.
CWF Restoration specializes in providing prompt property damage repair for both residential & commercial customers in the Houston area, serving over 4000 customers per year and growing! Give us a call today.
Our business has grown from two men in a garage in 2012 to now over 160 employees, with over 100 vehicles in use daily restoring homes and businesses within two hours of our headquarters in Houston.
We are a family owned business and take pride in caring for both our customers and employees. For us, it remains one of our greatest contributions to society (we feel at least) and we take it very seriously. If there is ever anything we can do to help with your loss, we truly do appreciate the opportunity to earn your business.
We’re Faster to Any Size Water or Fire Disaster
CWF Restoration is dedicated to responding immediately when you need help with a water or fire damage event. A fast response reduces both time and cost in returning your home or business to normal.
We’re Highly Trained Water Damage Specialists
We specialize in water and fire damage restoration. CWF Restoration has extensive training and equipment to get your property back to pre-loss condition. Our technicians receive extensive training. Certifications include:
Water Damage Restoration Technician
Applied Structural Drying Technician
Fire & Smoke Restoration Technician
Biohazard Restoration Technician
Odor Control Technician
We Use Advanced Equipment & Techniques
Our advanced equipment helps detect hidden moisture, removes the water quickly and allows your home to be thoroughly clean and dry when the job is finished. We finish the job with sanitizing and deodorization, leaving your home both clean and safe.
Fill out the following form and a member of our team will be in touch to confirm your free estimate appointment:
A complete consultation of the area that needs remediation
A comprehensive estimate that includes everything that needs to be completed and advice on what the next steps should be.
The best prices in the Houston, Dallas, and Austin areas